Contact us

Write your questions right here in our live chat, we are happy to help you!

The live chat is available for free during workdays from 8 a.m. to 5 p.m..

To get in touch with one of our staff via live chat, click on the live chat button located in the lower right of the display.

Service Hotline

Austria

0043 (0) 4245 / 65 900

Mon - Thu from 9:00 - 12:00 a.m. and 14:00 - 17:00 p.m.

Fri from 9:00 - 12:00 a.m.

Germany

0049 (0) 9831 89093-70

Mon - Fri from 9 a.m. - 12 a.m. and 1 p.m. - 5 p.m.

Self collection

In case of self collecting good, please arrange for an appointment by phone, as collection of goods is only possible after previous date arrangement!

ATTENTION!

Because of the arising costs through self collection (staff costs, forklift etc.) a small fee will be charged.

Callback Service

Inquiries

RP Handels und Service GmbH
Bahnhofstrasse 10, 9711 Paternion, Austria
E-mail: rpats@rcptgroup.com
Phone: +43 (0)4245 65 900

Business hours:
Mon - Thu from 9:00 - 12:00 a.m. and 14:00 - 17:00 p.m.
Fri from 9:00 - 12:00 a.m.

RP Handels und Service Deutschland GmbH
An der Stemme 6, 91710 Gunzenhausen, Germany
E-mail: rpde1s@rcptgroup.com
Tel: 0049 (0) 9831 89093-70

Business hours:
Mon - Fri from 9 a.m. - 12 a.m. and 1 p.m. - 5 p.m.

Gebrüder Weiss GmbH
Logistikpark 1, 9063 Maria Saal, Austria

We're there for you even after your purchase.

Whether it's a defect, problems with deliveries or transport damage, if you want to claim a product you can find all the important information here.